All of your shopping cart transactions on are protected using SSL encryption software. This means that your credit card information, name, address, and e-mail cannot be read as they travel across the Internet. SSL encryption is the standard for transactional security and it is used by virtually all other e-commerce systems on the Web.
To make sure you are accessing our secure server before you submit personal financial information, look for an unbroken key or a closed lock either on the bottom right of your browser or at the end of the web address box (depending upon your browser).
To double-check for security, look at the URL or Location line of your browser. If you have accessed a secure server, the first characters of the address in that line should change from "http" to "https."
If for any reason you cannot access the secure server, or if you're not quite comfortable shopping online at any of our websites, please feel free to place your order with us by telephone on 1300 61 77 11.
Is it safe to use my credit card on SiteSafe Liive?
Yes, shopping within our secure https website is safe. Our Shopping Cart System uses a 128 bit encryption. Also, you are always able to see how many items you have added in the Shopping Cart
Our Commitment To Privacy
Your privacy is very important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.
The Information We Collect
This notice applies to all information collected or submitted on our website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:-
Credit/Debit Card Information (etc.)
The Way We Use Information
We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent needed to complete that order for you.
We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent needed to complete that order for you. We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties
You can register with our website if you would like to receive our e-mail newsletter & the option for printed pricing brochures & the explanations on how to use the various products & services we offer, even though this information is on our website under the relevant tabs & links.The electronic newsletter will also keep you up to date on various Industry issues that we may collect in our daily research & links with the compliance providers & other media gathering nets we have in place as well as updates on our new products and services.
Information you submit on our website will not be used for this purpose unless you fill out the registration form. We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify any individuals or Companies.
Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.
Refunds & Cancellations
We do not normally give refunds if you simply change your mind or make a wrong decision. Our Products are usually bought as an essential service to meet Contract Terms & Conditions or to meet site access Conditions
Cancellations can be made until the shipping process begins & refunds can be made under certain circumstances prior to any product or service supply has begun. Monthly or annual product subscriptions can be cancelled at any time by written application with 30 days notice. This does not apply to goods or services under a Finance Contract
Can I make a change to an existing order
You may make changes to your order, up until your order has been processed. Please contact us by phone or email with the order modifications you would like
Please note that we cannot guarantee all changes as the order may be too far into the shipping process. Ensuring that your order is correct in the Review and Buy section of the site is always the best policy to save any disappointment at a later date. For any problems that may arise please state your case with our management & we will make an arrangement to solve your problem in most cases
Should you have other questions or concerns about these privacy policies, please call us at 1300 61 77 11 or send us an email.